Right of cancellation
Cancellation information
Right of cancellation
You have the right to cancel this contract within 14 days without providing reasons. The cancellation period is 14 days from the date on which you or a third party appointed by you, who is not the carrier, has taken possession of the last goods of your order or, if the goods have been delivered in parts or pieces, the day on which you or a third party appointed by you, who is not the carrier, has taken possession of the last partial shipment or piece.
To exercise your cancellation right, you must send a clear statement (e.g. a letter sent by post, fax or email) informing us of your intention to cancel the contract to
TOPLAC Autolackierbedarf GmbH
Hamburger Ring 15
01665 Klipphausen
Phone: +49 35204/670-0
Fax: +49 35204/670-30
Email: info@toplac.de
You can use the attached sample cancellation form for this purpose or download a sample form from our download centre at
www.toplac.de/shop/downloadcenter,
although this is not compulsory.
It will suffice to send the notification of exercise of your cancellation right before the end of the cancellation period to ensure compliance with said period.
Consequences of cancellation
If you cancel this contract, then we must immediately, or at the latest within 14 days after the day on which the notification of your cancellation of the contract was received by us, pay back to you all payments which we have received from you, including the delivery costs (with exception of any additional costs which resulted from your selection of a different type of delivery to the cheapest standard delivery offered by us).
We will use the same method of payment for this refund which you used for the original transaction, unless otherwise expressly agreed with you. You will not be charged any fees under any circumstances as a result of this refund.
We will collect the goods at our expense.
You will only be required to pay for any diminished value of the goods if this loss of value is the result of handing the goods in such a way which is not necessary to ascertain the nature, characteristics and functioning of the goods.
Exclusion of cancellation rights
The cancellation right does not apply to contracts for the delivery of merchandise that is not pre-manufactured and the production of which requires an individual selection or specification by the consumer or which is clearly tailored to the individual requirements of the consumer. In this case, the consumer is not entitled to cancel their declaration of intent.
End of the cancellation information
Sample cancellation form
If you wish to cancel the contract/order, please fill out and sign this form and send it back (only if submitted on paper). Please send the cancellation statement to:
TOPLAC Autolackierbedarf GmbH
Hamburger Ring 15
01665 Klipphausen
Fax: +49 35204/670-30
Email: info@toplac.de
Dear Sir or Madam,
I/we* hereby cancel the contract I/we* concluded to purchase the following goods (*delete/strike as appropriate)
ordered on: ............................
received on: ............................
Name: .............................................................
Street/house no.: .............................................................
Postcode/town: .............................................................
............................................................. ...................................................................
Location/date Signature (only if submitted on paper)